Terms of service

Terms of Service

Last updated: August 31, 2025

OVERVIEW

Welcome to Ajjars! The terms “we,” “us,” and “our” refer to Ajjars. Ajjars operates this store and website, including all related information, content, features, tools, products, and services in order to provide you, the customer, with a curated shopping experience (the “Services”). Ajjars is powered by Shopify, which enables us to provide the Services to you.

The below terms and conditions, together with any policies referenced herein (these “Terms of Service” or “Terms”) describe your rights and responsibilities when you use the Services.

Please read these Terms carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.

By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy [link to Privacy Policy]. If you do not agree to these Terms or the Privacy Policy, you should not use or access our Services.

SECTION 1 – ACCESS AND ACCOUNT

By agreeing to these Terms, you represent that you are at least 18 years old and have given consent for any minor dependents under your care to use the Services on devices you own, purchase, or manage.

To use the Services, including browsing our store or purchasing products, you may need to provide certain information such as your email, billing, payment, and shipping details. You represent that all information provided is correct, current, and complete.

You are solely responsible for maintaining the security of your account credentials and for all activity under your account. You may not transfer, sell, or license your account to anyone else.

SECTION 2 – OUR PRODUCTS

We strive to provide accurate representations of our products. However, colors or product appearance may vary due to device settings or display differences.

We do not guarantee that products will meet your expectations or exactly match online images. All product descriptions, availability, and pricing are subject to change without notice. We reserve the right to discontinue products or limit quantities at any time.

SECTION 3 – ORDERS

Placing an order constitutes an offer to purchase. Ajjars reserves the right to accept or decline any order at its discretion. Orders are only accepted once payment is received and processed.

Please review your order carefully before submission. Cancellations are only possible before dispatch. Purchases are subject to our Return and Refund Policy [link].

You represent that purchases are for personal use only, not for commercial resale or export.

SECTION 4 – PRICES AND BILLING

Prices, discounts, and promotions may change without notice. The price charged will be the one in effect at the time of order and confirmed in your order confirmation. Prices do not include taxes or shipping charges, unless otherwise stated.

You agree to provide accurate and complete billing and payment information and promptly update it when necessary. You represent that your payment method is valid and authorized for purchase.

SECTION 5 – SHIPPING AND DELIVERY

We are not liable for shipping delays. Estimated delivery times are 5–7 business days within India and may vary due to courier service, customs, or other events beyond our control.

Title and risk pass to you once products are handed over to the courier. Free shipping is available for orders above ₹500.

SECTION 6 – INTELLECTUAL PROPERTY

All content on the Services—including logos, images, text, graphics, and product reviews—is owned by Ajjars, its affiliates, or licensors.

You may use the Services only for personal, non-commercial purposes. Reproducing, distributing, or using content without permission is prohibited. All rights not expressly granted are reserved by Ajjars.

SECTION 7 – OPTIONAL TOOLS

We may provide access to third-party tools. These are provided “as is” without warranties, and your use is at your own risk. We are not responsible for third-party features, and you should review their terms before use.

SECTION 8 – THIRD-PARTY LINKS

Our Services may include links to third-party websites. We are not responsible for third-party content or practices. Use external links at your own risk.

SECTION 9 – RELATIONSHIP WITH SHOPIFY

Ajjars is powered by Shopify. However, all purchases are made directly with Ajjars. Shopify is not responsible for your transactions, and you release Shopify from claims or damages related to your purchases.

SECTION 10 – PRIVACY POLICY

All personal information collected is subject to our Privacy Policy [link]. Shopify may also process your information to provide and improve services.

SECTION 11 – FEEDBACK

If you submit feedback, you grant Ajjars a worldwide, royalty-free license to use it. You represent that you have rights to submit the feedback and that it does not violate third-party rights.

SECTION 12 – ERRORS, INACCURACIES, AND OMISSIONS

We may correct errors in product descriptions, pricing, promotions, or shipping at any time without notice, even after order submission.

SECTION 13 – PROHIBITED USES

You may only use the Services lawfully. Prohibited actions include:

  • Violating laws or infringing intellectual property.

  • Harassing or harming others.

  • Uploading malware or malicious code.

  • Spamming, phishing, or scraping.

  • Circumventing security measures.

Violation may result in account suspension or termination.

SECTION 14 – TERMINATION

We may terminate your access at any time without notice. Sections such as Intellectual Property, Feedback, Disclaimer, Limitation of Liability, and Governing Law survive termination.

SECTION 15 – DISCLAIMER OF WARRANTIES

The Services and all products are provided “as is” without warranties. We do not guarantee uninterrupted, secure, or error-free operation.

SECTION 16 – LIMITATION OF LIABILITY

To the fullest extent permitted by law, Ajjars and Shopify are not liable for any direct, indirect, incidental, punitive, or consequential damages arising from your use of the Services or products.

SECTION 17 – INDEMNIFICATION

You agree to indemnify and hold harmless Ajjars, Shopify, and affiliates from claims or losses resulting from your breach of these Terms, violation of law, or misuse of the Services.

SECTION 18 – SEVERABILITY

If any provision is unenforceable, it will be severed without affecting the remaining Terms.

SECTION 19 – WAIVER; ENTIRE AGREEMENT

Failure to enforce any provision does not constitute a waiver. These Terms, along with our policies, constitute the entire agreement.

SECTION 20 – ASSIGNMENT

You may not assign these Terms without permission. We may assign or transfer them without notice.

SECTION 21 – GOVERNING LAW

These Terms are governed by the laws of India. You and Ajjars consent to jurisdiction in Bengaluru courts.

SECTION 22 – HEADINGS

Headings are for convenience only and do not affect interpretation.

SECTION 23 – CHANGES TO TERMS OF SERVICE

Ajjars may update these Terms at any time. Continued use of the Services constitutes acceptance of changes.

SECTION 24 – CONTACT INFORMATION

Questions about these Terms can be sent to:

Ajjars
Email: support@ajjars.com
Address: 231/U, BSK3rd Stage,Bengaluru, Karnataka, 560085, India